Password Reset

Link to Burnaby Self-Service Password Reset


Important Features:

  • allows any user (Staff or Student) to register their current account and determine appropriate security questions/answers (including 2-factor authentication if desired)
  • any staff member can log in and change the password for any student.
  • this tool is designed not only to allow password reset when it’s forgotten but to change a password at any time if desired.
  • a reset changes both district network and Office 365 (O365) passwords
  • our move to O365 has created the need to match our district password strength to the enterprise security level of o365. Users of the reset portal will need to create a password that meets the new default complex requirements

We strongly encourage all staff & students to visit the portal and set their security questions/answers via the About Me link.  This is a requirement in order to use the reset tool and only takes a couple minutes.